Methods:Īs part of a larger audit of telemedicine activity in KwaZulu-Natal a survey questioned clinicians’ use of IM, including consent practices and awareness of regulatory guidelines. This study documents the consent practices of healthcare professionals using IM for clinical activities in District Hospitals in KwaZulu-Natal, South Africa and compares these practices with the literature. ![]() Many reports indicate informal services using IM, in particular WhatsApp, have arisen spontaneously, in the absence of any formal guidelines and little consideration of consent. This growth has been particularly rapid during the ongoing COVID-19 pandemic. Recently there has been a steady increase in the use of Instant Messaging (IM) as a means of providing health and healthcare services.
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